We keep selling things we don’t have
Common situation · Stock & SalesA situation we are often asked to help with. Many owners live with it for years because it feels like part of running a business. If it sounds like yours, here is what is usually behind it and how we fix it.
What you might be noticing
- •Customers are told yes, then told to wait.
- •The shelf says one thing and the stock sheet another.
- •Some items sit for months while others run out.
What is usually going on underneath
Sales and stock are updated separately, often by different people, so what you promise drifts away from what is on hand.
How we fix it
1
Make stock update itself
Every sale, receipt, and transfer updates inventory automatically.
2
Set sensible reorder points
Reorder levels are tuned to supplier lead times and sales pace.
3
Show availability at the point of sale
Whoever quotes or sells can see what is available, in every location.